Ace 346 FAQ — Find All Your Answers Here

To start cricket betting on ace 346, log in to your account and go to the "Sports" or "Cricket" section, where you'll find a full list of live and upcoming matches.

Cricket markets available on ace 346:
• Match Winner: Bet on which team wins — the simplest and most popular market.
• Toss Winner: Which team will win the toss.
• Over/Under: Whether the total runs in a specific over will be above or below a set number.
• Top Batsman: Which batsman will score the most runs.
• Live In-Play Betting: Odds update every over — and even every ball — while the match is in progress.
• Series Winner: Who will win the full Test or ODI series.

You can place bets from as little as ৳10. Pre-match bets also come with a cash-out option in most cases. To view detailed odds, Match Odds View page.

The ace 346 app is not available on the Google Play Store or Apple App Store — it must be downloaded directly from the official ace 346 website.

Steps to Install on Android:
1. On the ace 346 App Page and tap the "Download APK" button.
2. Once the download begins, go to your phone's Settings > Security and enable "Unknown Sources" (this only needs to be done once).
3. Once the download is complete, tap the APK file and select "Install".
4. Once installation is complete, tap the ace 346 icon to open the app.

iOS (iPhone/iPad): Open ace 346 in Safari → tap "Share" → "Add to Home Screen" — this adds it to your home screen as a web app.

The app is only 15–20 MB. After installation, you can enable biometric login (fingerprint/face unlock) from Settings.

ace 346's Customer Service team is available in English 24 hours a day, 7 days a week. There are several ways to get in touch:

1. Live Chat (fastest): After logging in to ace 346, click the "Live Chat" button at the bottom of the screen. An agent typically connects within 2–3 minutes.

2. Email: For complex issues or document submissions, email us at support@ace346.im. You'll typically receive a reply within 2–4 hours.

3. Telegram: Direct support is also available through ace 346's official Telegram channel — link App Page available.

Service Hours: 24 hours / 7 days / 365 days — Bangladesh Standard Time.

For any payment issue, having your transaction ID on hand will help resolve it faster.

After creating an ace 346 account, some details can be updated by you directly, while others require assistance from support.

You can change these yourself:
• Password — change anytime from Account Settings.
• Notification preferences, language settings, and betting limits.

Change via Support:
• Change Mobile Number: You'll need to verify an OTP sent to your old number and submit a scanned copy of your NID. The process is typically completed within 24 hours.
• Name Correction: If your name doesn't match your NID card, contact Customer Service via live chat and submit a copy of your NID — the correction will be made for you.
• Date of Birth: This cannot be changed once registered.

To update your profile settings on ace 346, log in → click the profile icon at the top right → select "Account Settings".

ace 346 supports multiple languages. Bengali is the default language for Bangladeshi users, but the entire site is fully accessible in English as well.

How to change language:
1. Look for the language icon (🌐) or the "EN / Bangla" button at the top right of the site.
2. Select your preferred language from the dropdown — the interface switches instantly without a page reload.
3. To change the language in the app: go to Settings → Language → select your preferred language.

Important: Changing the language only affects the interface — it has no impact on betting odds, payments, or account details. Your preference is saved automatically.

Live chat support is available 24 hours in Bangla, with English support also provided.

No — you must be at least 18 years old to create an account on ace 346. This is one of ace 346's strictest policies.

How does ace 346 verify age?
• Date of birth is required at the time of registration.
• A NID card must be submitted before your first withdrawal — this is how your age is verified.
• If verification shows someone is under 18, their account is immediately closed and any deposited funds are refunded.

For Parents: If you suspect a minor in your household is using ace 346, contact support@ace346.im immediately — ace 346 will take action within 24 hours.

ace 346 is committed to responsible gaming. To learn more, Responsible Gaming View page.

Yes, ace 346 is fully playable on a mobile browser — installing the app is not required.

ace 346's mobile website is designed specifically for smartphones. Open ace346.im in Chrome, Firefox, Samsung Internet, or any modern mobile browser and the full site will display perfectly.

What you get on mobile browser:
• Full access to live betting and Sports Events.
• Deposit & Withdrawal — directly via bKash or Nagad.
• Slots and Live Casino.
• View account settings and bonuses.

What are the benefits of the app? The app offers extras like push notifications, biometric login, and offline score viewing — though nearly all features are available on the browser too. To download the app, App Page See.