Ace 346 Privacy Policy — your data is completely safe with us

Ace 346 is an online betting and gaming platform serving users in Bangladesh. We believe every user's personal data belongs to them — ace 346 is simply its custodian.

This Privacy Policy applies to every individual who uses ace 346's website, mobile application, and all associated services. If you access ace 346 from Bangladesh, all provisions of this policy apply to you.

Ace 346 complies with international data protection standards and takes every precaution to safeguard user information. ace 346 is bound to uphold all commitments set out in this document.

Ace 346 only collects information that is strictly necessary to operate its services. We never ask for data we don't need.

Ace 346 uses collected data strictly for defined purposes. Each purpose is explained in detail below:

• Account Management: For registration, login, password verification, and account security.
• Financial Transactions: For processing deposits, handling withdrawals, and maintaining transaction records.
• Legal Obligations: For KYC verification, anti-money laundering compliance, and adherence to regulatory requirements.
• Security Assurance: To detect fraud, identify duplicate accounts, and monitor suspicious activity.
• Service Improvement: Anonymous analytics to improve user experience and plan new features.
• Customer Support: To address your complaints and respond to your queries.

Ace 346 shares your personal information with third parties only in limited, necessary circumstances. These include:

• Payment Processors: Only the necessary transaction details are shared to process payments via bKash, Nagad, or Rocket.
• Law Enforcement: Providing data under a court order or a lawful request from a regulatory authority is a legal obligation.
• Technology Service Providers: ace 346's servers, cloud services, and security providers operate under strict confidentiality agreements.

Outside of the three cases above, ace 346 will never share your information with any third party — not advertising companies, data brokers, or any other organisation.

Ace 346 does not retain user data beyond set time limits. The general data retention guidelines are as follows:

• While your account is active: All personal data and transaction records are retained on file.
• After Account Closure: Financial records are retained for up to 5 years due to legal obligations.
• KYC Documents: Retained for 3 years after verification, then securely deleted.
• Betting Logs: Detailed logs are kept for 6 months, with summary records retained for 2 years.

Once the retention period expires, ace 346 permanently and securely deletes your data. No copies are kept in backups or archives.

The ace 346 website and app use certain cookies to function properly. Cookies are small files stored on your device that help the site remember your preferences and experience.

Every user registered with ace 346 has the following rights regarding their personal data:

To exercise any of your rights privacy@ace346.im. ace 346 will respond within 30 days.

Ace 346 follows the highest industry-standard technical practices to protect your data. Each layer of our security is explained below:

• SSL/TLS Encryption: All data transmitted on the ace 346 website and app is secured with 256-bit AES encryption — bank-grade security.
• Two-Factor Authentication (2FA): OTP verification is required at every login and for all significant transactions.
• Password Hashing: Your password is not stored directly on ace 346's servers — it is saved as a bcrypt hash.
• Firewall & DDoS Protection: ace 346 servers are monitored 24/7 and any unusual traffic is blocked automatically.
• Data Isolation: Each user's data is stored in a separate encrypted partition.
• Regular Security Audits: Third-party security experts regularly audit ace 346's systems.

Ace 346 may update this Privacy Policy from time to time. When significant changes are made, ace 346 will notify you through the following channels:

• SMS notification to your registered mobile number.
• Push notifications via the ace 346 app.
• A clear banner notice on the website's homepage.
• The "Last Updated" date at the top of the document will be changed.

Continuing to use ace 346 after any changes have been made constitutes acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.